Posted December 2, 2019
Seeking Highly Qualified Customer Service Professional.... Come join our winning team!
Some Key Areas of Responsibility for the PM Restaurant Server include:
Greet guests when entering the restaurant or via phone with a pleasant smile and superior customer service
Polish and clean the water glasses in his/her assigned station before opening hours
Set tables according to type of event and service standards
Take orders and answer questions/offer suggestions on menu selections
Deliver meals to hotel dining room or to guest room according to brand standards
Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
Check in with guests to ensure satisfaction with each food course and/or beverage
Ensure knowledge of menu and restaurant promotions and specials
Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Ensure serving station is well-stocked at all times
Assist other F&B outlets as needed
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
A desire to exceed guest expectations
Prior serving experience required.
150 Room All Suite
Ideally located in a beautiful suburban area near the Airport, Embassy Suites Akron-Canton Airport offers the perfect base for business trips and corporate meetings, as well as leisure visits to this historic Midwestern area.
Our contemporary two-room suites offer enough space to stretch out and relax. Each suite boasts a comfortable living area with sofa bed and modern amenities such as a 42-inch LCD TV and WiFi. A coffee maker, fridge and microwave will also make you feel at home. Maintain your exercise regime in the well-equipped fitness center or swim lengths in the heated indoor pool.
If business is on the agenda, we offer over 6,000 sq. ft. of meeting and event space for business meetings, weddings and special events with up to 500 guests.